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Logo. Naming. Corporate Identity. Brand Consulting.
FAQs
To help potential customers, we have provided answers to some of my most frequently asked questions.

Click a question below to jump to the answer
  1. How do I place an order?
  2. How will I receive my final design files?
  3. I'm impressed by your design & branding portfolio how much do you charge for your logo design?
  4. What services do you offer?
  5. Can we still work together if we live in different countries?
  6. What is your payment structure?
  7. Do 'Sushant & Vijaya' personally work on each Corporate Branding project?
  8. Have you done any work in our industry?
  9. How do you accept payment?
  10. How long do I have to wait until we can begin?
  11. What if I don't like what you design?

1. How do I place an order?
To order with us, kindly view our logo "design packages" and fill the "Logo Enquiry Form". Once we receive your online form, we will study your exact requirements and touchbase with you on email, skype, phone to discuss the logo project in detail.

The office will send an official Performa invoice for the Logo Project with deliverable and fees. Based on the PI, you will have to deposit 50% advance so project can start. And balance 50% once the logo is finalized, Kindly read about our "design process".

2. How will I receive my final design files?
We will e-mail you your final images in an easy to open .zip format. The files are all the highest of resolutions possible, and can be used in a variety of different ways. You simply need to give the logo file over to anybody who will be marketing with your logo, and it will be easily transferable to any environment.


3. I’m impressed by your design & branding portfolio how much do you charge for your logo design?
Kindly view our general rates here; for special / complex projects, mascot / illustrative logo, brand style guide, complete branding, we will be happy to provide a custom quote, kindly email us your exact project requirements.

4. What services do you offer?
We unique brand identities for the clients across the world, a full service sheet can be seen here.

5. Can we still work together if we live in different countries?
Yes, we have clients from all around the world. The communication is easily done via email, phone and video chat as needed, and on top we have been delivering Logos successfully from last 15 years via online medium.

6. What is your payment structure?

We can only secure projects into the project pipeline on receipt of a 50% deposit. If there is any kind of delay at this point, other projects may take priority.

(Initial Communication > Proposal > 50% Deposit > Initial Brainstorming > In-Depth Research > Visual Emotion Charts > Logo Concept > Sketching > Font Style Sheet > Color Sheets > Computer Design > Client Presentation > Feedback > Fine Tuning > Final Balance 50% > Logo Kit Delivery > Assistance Support).

Note:

7. Do ‘Sushant & Vijaya’ personally work on each Corporate Branding project?
Yes, we personally do all of the research, client communication, brainstorming, sketching, coloring and creative inputs - “The Art Direction” in projects which means when you hire us, you will work directly with us in terms of Creative Theme, these projects are further executed on computer by qualified designers, copywriters or other technicians as required.

8. Have you done any work in our industry?
In most cases, as we have worked almost for every business vertical. In other case our fundamentals, approach and creativity is always with us, and we research and adapt for you brand and market.

9. How do you accept payment?
We accept payments via wire transfer, bank transfer, PayPal or cheque. Before a deposit, we will discuss you project in detail, send you an official Performa invoice for the work.

Note:


10. How long do I have to wait until we can begin?

Many times immediately (withinh few hours - the same day), and many times only after few days, the start date is based on our current project load, complexity of your project, size of project. But in any case, usually an email response is given within 24-48 hrs.  

To ensure quality, we take on a few projects at a time, so each logo gets it’s deserved attention in following logo design process.

(Initial Communication > Proposal > Initial Brainstorming > In-Depth Research > Visual Emotion Charts > Logo Concept > Sketching > Font Style Sheet > Color Sheets > Computer Design > Client Presentation > Feedback > Fine Tuning > Logo Kit Delivery > Assistance Support)    

Please send us an email to check our availability, so a fixed start and project delivery dates can be given.

11. What if I don’t like what you design?
This is rarest of the rare. We hope our portfolio and testimonials speaks all about our quality and experience to satisfy all your queries. Sometimes we hit the nail on the head first time, sometimes it takes a number of discussions and revisions. As its not acommodity product, in each logo we spend our time to brainstrom, sketch and design, there is no refund available.

We go an extra mile for those rarest unlike cases, and offer 1-2 extra logo designs, than the logo package that client has selected and paid for. Ultimately our goal is to satisfy client, so our logo can be used for their businesses and we get good reference from the satisfied client. So be rest assured.

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